Alacriti Analytics empowers government agencies, enterprises, and small businesses through data-driven insights, fostering collaboration and efficiency in procurement processes. Our platform evaluates business fitness based on comprehensive analytics, promoting diversity and enhancing procurement effectiveness.
United States of America Industry : Business Services
The client was a customer support and managed IT services provider across various industries, including technology, healthcare, and finance. With a vast customer base spanning multiple regions, they faced a constant influx of diverse inquiries from end-users, clients, and partners.
The company was a leading provider of customer support services, operating a large-scale call center. They handled a high volume of incoming calls daily from customers across various industries, seeking assistance with products, services, and support inquiries. Maintaining consistent quality standards and efficient operations was crucial for delivering exceptional customer experiences and ensuring client satisfaction.
United States of America Industry : Business Services
Specializing in medical claims management, our client's operations hinged on processing critical information received via faxes from healthcare providers and patients. This complex task was the backbone of their claim-processing workflow, ensuring accurate and efficient claim resolution for enhanced patient care management.
Sprint, a prominent wireless carrier, encountered a significant obstacle within its dealer network: a surplus of underutilized data and persistent challenges related to chargebacks, lease fraud, and transactional inconsistencies. Our team developed a robust platform for select dealers, providing them with actionable insights into fraud and discrepancies, along with a comprehensive overview of their organizational sales landscape.
United States of America Industry : Telecommunication
Pranav’s 10 years in technology and architecture consulting inform his expertise in constructing scalable, enterprise-grade AI systems.
Karandeep Grover
AI CONSULTANT
A seasoned AI consultant, Karandeep leverages 5 years of experience to craft customized solutions tailored to client needs.
Bhavin Patel
BUSINESS CONSULTANT
With over 20 years of driving analytics, architecture, and consulting initiatives, Dhaval provides invaluable strategic leadership for our clients’ AI journeys.
Dhaval Patel
AI STRATEGY CONSULTANT
With over 20 years of driving analytics, architecture, and consulting initiatives, Dhaval provides invaluable strategic leadership for our clients’ AI journeys.
Stephanie Delgado
DATA CONSULTANT
Stephanie draws from 13 years in product, management, and consulting to lead operational excellence and client satisfaction.
Hemanand Vadivel
ANALYTICS CONSULTANT
A veteran data analytics, Hemanand optimizes data and architectures to enable actionable AI insights.